Terms and Conditions
These Terms and Conditions describe the rules that apply when you use our online casino and sportsbook services. They explain the relationship between you and us, the responsibilities we each have, and the basic operational rules that govern accounts, payments, promotions and disputes. Please read carefully and contact support if you have questions.
Account responsibilities
You are responsible for maintaining accurate account details and for all activity that happens under your login. Keep your password secure and notify [email protected] immediately if you suspect unauthorised access. Only one account is allowed per person; duplicate accounts may be closed and funds withheld. We may suspend or close accounts where we suspect fraud, bonus abuse, chargebacks or other breaches of these terms.
Eligibility requirements
To register you must meet the legal gambling age and any local requirements that apply where you live. We verify identity and address as part of our responsible operation. We may request government-issued ID, proof of address or proof of payment method. Withdrawals will not be completed until verification checks are finished.
Acceptable platform use
Use the platform only for lawful, personal gaming and betting. Prohibited conduct includes collusion, using automated tools or bots, manipulating promotions, money laundering, providing false information, and attempting unauthorised access. Any behaviour that threatens the integrity of games or systems may result in account restriction and forfeiture of funds.
General bonus and promotion rules
Promotions are subject to specific offer terms and general rules. Wagering requirements, eligible games and contribution rates vary by offer. Typical wagering requirements range from 30x to 45x on bonus funds; exact figures will be shown in each promotion. Bonuses may be limited to one per household or IP, and certain games or bet types may be excluded or contribute partially to wagering. KYC must be completed before bonus-related withdrawals are paid.
Deposits and withdrawals
We accept a range of payment methods such as Interac, Visa/Mastercard, Skrill, Neteller, Trustly and Paysafecard. Minimum deposit amounts and bonus-qualifying thresholds may apply - a common minimum deposit is around $20, while an absolute minimum for funding may be lower. Withdrawal methods, minimums and limits vary by payment option and region. Withdrawals are subject to verification and standard processing checks; total completion times depend on the chosen method and external providers. We do not control third-party fees and may apply internal limits where necessary.
Dispute resolution
If you have a dispute, start by contacting [email protected] with details and supporting documents. We will review and respond as soon as practicable. If we cannot resolve the matter directly, we will explain available escalation paths. By using the platform you agree to cooperate with any investigations and to supply requested documentation to help resolve disputes.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Continued use of the platform after an update indicates acceptance of the revised terms. You should review these terms regularly to stay informed of any changes.