Reach out to us

Need help? Our support team is available to assist with questions, account-related issues, technical concerns, or general feedback. Contact us any time for help with registration, deposits, withdrawals, KYC or bonus queries. Live chat and email are the fastest ways to reach us, and our agents can guide you through account verification, payment options like Interac, or report site problems. Check our FAQ for quick answers, or save your ticket number for follow-up.

Department	Contact
Customer support	[email protected] (live chat & email; response times vary, live chat is fastest)
General enquiries	[email protected] (billing, account updates and verification queries)
Affiliate enquiries	[email protected] (partner programmes and tracking setup)
Phone	+1 438 792 3146 (English support; call for account issues and payments)
Working hours	Mon-Fri, 09:00-18:00 ET and 24/7 live chat

Email assistance

Email is the best way to reach us for detailed requests, account-related issues or when you need to send documents. Please write to [email protected] with a clear subject line and include your full name, username and current contact details. Providing these details up front helps us process your request faster and avoids unnecessary follow-ups or delays.

Contact Form

Name

<label for="email" style="font-size:14px;">Email</label><input id="email" name="email" type="email" required style="padding:10px;border:1px solid #cfcfcf;border-radius:4px;font-size:14px;" /><label for="message" style="font-size:14px;">Message</label><textarea id="message" name="message" rows="6" required style="padding:10px;border:1px solid #cfcfcf;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#166f5c;color:#ffffff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond quickly to all inquiries. Most messages receive a reply within one business day. Simple requests like account or payment questions are usually resolved fast, while more complex issues such as verification holds or security reviews can take longer depending on the case. We appreciate your patience and will update you as we work on your request.

Feedback

Have thoughts on our site? We welcome your feedback, suggestions or ideas to make the casino and sports sections better for Canadian players. Every message is reviewed carefully by our team and used to improve features, promos and overall usability. Send notes via live chat or email to [email protected] and we’ll follow up where needed.